Report TM (Streamyx & Unifi) Network outages over here.
What is a network outage? Slower than usual connection to the Internet that affects hundreds/millions of people. or can’t connect to the Internet (please list down exact location).
Note: Do not report unstable connection, no coverage here.
Current TM Network Status: Slow connection to US and North Asia, affects Unifi & Streamyx.
+(29 Feb 2016) Slow Connection to North Asia and the United States
Detected a fault on the Asia Submarine Cable Express (ASE) system off Singapore, which affected Cahaya Malaysia submarine cable linking Malaysia to North Asia and the United States. ASE consists of 6 fiber pairs of which TM owns 2 fiber pairs, named as Cahaya Malaysia.
Restoration work is scheduled to begin on 25 March and is expected to be completed on 31 March 2016. However, this is subject to weather and sea conditions, identification of the actual location of the fault and the challenges ahead, working at great sea depths and pressure.
