Celcom Axiata Berhad and edotco Malaysia Sdn. Bhd launched On Site Services Sdn. Bhd., a new organisation focused on providing specialised operational and maintenance delivery services for network sites at a competitive cost.
Both Celcom Axiata and edotco are a subsidiary of Axiata Group Berhad.
In a first for the industry, employees of On Site Services will also co-own up to 30 percent and be pioneer stakeholders of the company.
On Site Services will be the largest independent First Line Maintenance (FLM) entity in the country with a group of experts with over 25 years of experience in field and operations, and will be managing over 10,000 network sites throughout Malaysia. Up to 400 Celcom First Line Maintenance division employees specialising in Corrective and Preventive Maintenance (for both active and passive elements) as well as Support Activities will form On Site Services by the end of September 2018.
As an independent entity, Celcom said “On Site Services” will also be able to support multiple Mobile Network Operators (MNOs). The company’s immediate priority will be to develop a highly skilled and adept workforce that will be able to provide corrective and preventive maintenance services with an enhanced focus on operational excellence, time efficiency and service delivery.