After it temporarily shut down its site Thursday, Ticketfly has confirmed it was hacked, and that the attackers compromised some client (i.e. venue) and customer data. The extent of the hack, and the types of data that the attackers accessed, is not yet known. Ticketfly is investigating the issue and has brought in third-party forensic experts to help it get back online. The company will give ticket buyers more information here as it becomes available.
On Wednesday night, a message appeared on the Ticketfly homepage, reading “Your Security Down im Not Sorry,” alongside an image of Anonymous symbol Guy Fawkes and a Yandex email address. More concerningly, the hacker said they had access to a database which reportedly stores details of the venues, festivals and promoters who use Ticketfly. Its clients include Riot Fest and Celebrate Brooklyn, along with a string of venues across the US and Canada.
Ticketfly, which Eventbrite bought from Pandora last year, is keeping the site offline while it investigates. It’s not clear how long that will take.
https://www.engadget.com/2018/06/01/ticketfly-hacked-venue-customer-data/