As a legally motivated rush job, Apple AAPL +5.69% iOS 12.1.2 was always a concern and early reports of mobile data problems have now turned into a flood. Unfortunately, this is also being compounded by a serious new complication…
With millions of users around the world still upgrading to iOS 12.1.2 despite warnings (including one Maine, US user taking matters into his own hands), it has now emerged that the update is breaking WiFi as well. Worse still, a lot of users hit with the cellular data bug are suffering from broken WiFi on top, turning their iPhones into expensive paperweights.
Once again, complaints from users about the iOS 12.1.2 WiFi problems can be found in every major continent: from North America and South America to Europe and Asia. Furthermore, like the mobile data bug, iPhone owners in the United States are suffering more than most:
“@AppleSupport your latest iOS 12.1.2 is a garbage fire. WiFi and phone calls don’t work… Plz revert back or fix your shit. Thank you” – New York
“@AppleSupport My iPhone is having cellular and WiFi connection issues since I updated to iOS 12.1.2 !!! What a waste of time and money!!” – Tennessee
“@AppleSupport iOS 12.1.2 update broke WiFi sign in on the iPhone SE. Getting a random PW is incorrect even when was signed on to said WiFi. #MightWantToFixThat” – Pennsylvania
“Problem with ios 12.1.2 bro cmon how do you f*** up WIFI” – South Carolina
“@applesupport damn. iOS 12.1.2 has wrecked my wifi – What dis you all do???” – North Carolina
“@Apple @AppleSupport Upgraded to an XR and the new iOS 12.1.2 recently and WiFi connectivity is awful. Reset the networks, all the settings, and have done everything possible to correct. Makes for a bad experience. Almost unable to use the phone. Fixes anytime soon?” – Tennessee
“@AppleSupport My iPhone 8+ is having cellular and WiFi connection issues since I updated to iOS 12.1.2!” – Florida
“I keep getting a connection error using the iOS app as of yesterday. On both my home WiFi and LTE. Tried restarting iPhone and reinstalling app – no luck. iOS version is latest 12.1.2” – California
“@AppleSupport My iPhone X is having WiFi connection issues since I updated to iOS 12.1.2 !!!” – Maryland
But the US is far from alone, with angry users contacting Apple from locations are far apart as Malaysia, Bangalore, Denmark, Columbia, Egypt, India and the Philippines.
And yet, just as with the cellular data break, Apple has remained silent. The official @AppleSupport service has been busy responding to affected users, but each response simply asks that the problem is not discussed publicly (eg 1,2,3,4,5,6,7,8,9,10 etc).
Apple is now beta testing iOS 12.1.3 – another dedicated bug fix – though the company has yet to reveal what the update contains and the primary motivation again appears to be legal concerns. That said, the outcry is surely loud enough that Apple must also address the cellular data and WiFi problems at the heart of iOS 12.1.2.