KUALA LUMPUR: CIMB Bank Berhad (“CIMB” or “the Bank”) would like to address recent social media news on the alleged insecurity of its online banking portal, CIMBClicks. Please take note that our CIMBClicks system remains secure and all customers’ transactions continue to be protected.
The bank would like to inform that it had, over the weekend, introduced a few additional measures to enhance the security of its CIMBClicks transactions. Apart from ensuring that the system is now able to accommodate passwords longer than eight (8) characters and up to 20 characters, we have also added the reCaptcha security measure on CIMBClicks to ensure the user is not a bot.
If you have any queries, please call +60 3 6204 7788.[PDF]