Malaysia will be the first in the market to test out a new self-checkout system at Aeon department stores, using the Aeon Wallet app. The Aeon Wallet is the company’s own mobile wallet that was launched a few months ago, allowing customers to conveniently shop and store its membership cards digitally.
Business Head, Cards Payment of Digital Marketing & Insurance for Aeon Credit Service Malaysia, R. Jayabalan, introduced the self-checkout feature and how it will theoretically work at Aeon stores.
Firstly, users will be required to scan the store’s QR code for the app to identify which Aeon store branch the user is at. Customers will then proceed to scan the individual product barcodes to purchase desired items, before proceeding to pay for them directly on the app. No more queuing up at cashier counters or waiting for slow customers, or even paying with cash!