Cellular companies are concerned over the potential disruptions of communication services at KLIA and klia2 with the handover of indoor coverage to a new service provider on Monday night by Malaysia Airports Holdings Bhd (MAHB).
The concern stems after a walk-through test conducted at klia2 on Monday morning and the results showing that the indoor building coverage (IBC) was “not as favourable,” sources said, according to the Star.
It is said that officials from the four main celcos – Celcom Axiata, Digi.Com, Maxis Bhd, U Mobile – and industry regulator Malaysian Communications and Multimedia Commission were present.
MAHB is said to have appointed edotco Group, part of the Axiata Group, to take over the IBC network from Skai Network Sdn Bhd, whose network is said to have been switched off at midnight Monday.
He added that “a gradual migration instead of an abrupt change over would have been favourable to minimise disruptions. It will not only affect travellers but also those operating at klia2.’
Operators are also concerned about the potential cost impact to them with the switchover from one service provider to another, said the source.
MAHB issued a statement saying that it was upgrading its communication infrastructure at KLIA over a three-month period beginning Jan 1, according to a report by Bernama.