‘Fake’ Amazon ambassadors baited on Twitter

A worker in an Amazon warehouse in Mexico City, MexicoImage copyright
Reuters

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A employee in an Amazon warehouse in Mexico City, Mexico

Amazon employees praising their working circumstances on social media are being accused of mendacity by different customers.

Twitter customers are pointing to obvious inaccuracies and “robotic” or “scripted” language as proof that workers are being “paid to lie”.

A lot of parody accounts have been arrange mocking the tweets by the workers, who’re known as Amazon ambassadors.

Amazon instructed BBC News their ambassadors are members of workers who submit their private experiences on social media.

In a press release to BBC News, the corporate stated: “Fulfilment centre (FC) ambassadors are workers who work in our FCs and share information primarily based on their private expertise.

“It’s vital that we do a superb job educating individuals in regards to the precise setting inside our fulfilment centres, and the FC ambassador programme is a giant a part of that, together with the FC excursions we offer.”

The ambassadors reward working circumstances within the retailer’s warehouses, and actively discover and reply to tweets vital of the corporate’s practices.

One ambassador, generally known as @AmazonFCHannah on Twitter, posted on Thursday: “I undergo from despair too, and at one level I wished to stop Amazon. But I realised it was my fault for the issues I used to be coping with, and never Amazon’s.

“I’m allowed to talk to people, but sometimes I don’t want to. Now I have some great co-workers to pass the nights with.”

The similar account additionally defended Amazon’s coverage of not recognising commerce unions in its US warehouses, saying its pay and circumstances made them pointless.

Another account, @AmazonFCRafael, additionally responded: “It’s true that our managers haven’t got the facility to enhance our wages, however they can assist and look out for workers like me on doing the job that we do.

“The wages of the FC is $15-$17/hr, with good advantages and paid tuition for college.”

Earlier this month the identical account holder stated he was grateful to have been capable of take every week of absence through the use of annual depart and sick days.

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Twitter

Sceptical Twitters customers accused the accounts of posting…

https://www.bbc.co.uk/news/technology-49372809

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