Samsung Galaxy S8 is a device that can totally run the new Android 10, but as per the South Korean company’s update policy, this model shouldn’t receive the latest OS version.
In fact, Samsung has already confirmed on several occasions that it won’t ship Android 10 to Galaxy S8 and Note 8, instead focusing on the newer generation – as a matter of fact, Android 10 is also the last Android release for both the Galaxy S9 and Note 9.
However, it’s Samsung itself the one that’s giving people hope that Android 10 could eventually be released for both the Galaxy S8 and Note 8.
Yes, Android 10 is on its way, employee says
Customer support staff keeps telling people who reach out to them that Android 10 is coming to the Galaxy S8 and Note 8 later this year, regardless of the schedule published in the Samsung Members app – and which clearly states that only the S9 and newer should receive the update.
For example, a Samsung customer care engineer reiterated that the Android 10 and One UI 2.0 are coming to the Galaxy S8 later this year, obviously without sharing any specifics.
“Will the S8 and Note8 get the One UI 2.0 update?” the customer asked.
“Thank you for contacting Samsung Customer Service. Please note that these two models are eligible to receive the new Android 10 version. Deployment will take place during this year 2020,” the Samsung employee replied as per a screenshot posted by SamMobile.
Support engineers aren’t typically the best sources for stuff like that, so I honestly doubt that the Galaxy S8 will receive the Android 10 update. I have reached out to the company for some clarification, but you really shouldn’t get your hopes too high on this because there’s a 99.99% chance the S8 and Note 8 are both abandoned models.