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[Video] The TRUTH About Surface Duo with Panos Panay



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47 Comments

  1. I actually feel sorry for him, the software has absolutely destroyed that gorgeous hardware, I'm gona keep a close eye on the duo and expect great thing for the gen 2 🤞🏽

  2. This sucks… I have not used any magnetic charger, have treated the phone with delicate and gentle care. And two days ago, I noticed the crack on my USB port, very thin but it's there and starting to grow. I called Microsoft and sadly since I bought with BestBuy, I won't be getting my money back, only a brand new replacement… OK woo-hoo… Not so much, I talked to bestbuy and my 13DAY WARRANTY, yes, 13!!!! Already expired obviously. So no. Money back from then and not even a replacement. I'm wondering, owners with this hardware problem is going to be enormous, does anybody thinks that MAYBE Microsoft will be making a nationwide recall??? Samsung did with the foldable at one point. When I get my new Surface Duo I will be selling it instead of giving a try again. I already purchased my new phone, a Oneplus 8 Pro, before the Surface Duo I had a 1+7Pro and I am excited to go back to them.

  3. i love my Duo, its not a phone first, but its soo fun, i enjoy reading news and email, or any combination, on each screen, with youtube, etc… and it feels amazingly sleek, and is soo solid ! i l;ove it.

  4. Reduce bezel. Can use phonecall without openning. Most people need nice camera than this one. battery life is suck. Freezing is too often.
    I can wait for 2nd generation. NOT THIS ONE.

  5. Thanks so much for this interview! You've captured not only the philosophy behind the Duo, but also Panos' heart. Huge respect for you and also for Panos!

  6. This should be a Windows device with a cell phone radio. But it is Android. If you want enterprise users, you will have to make a Windows version with a mini USB port to connect an SD drive

  7. I was skeptical about buying it, it was a breath of fresh air to hear from the other side an the passion he took for him an his team to design an build the phone he was talking about. Thank you both for the insight.

  8. I wish I would have waited to get my new phone , just got a note 20 . Microsoft is not even taking trade ins for the note 20 . I would trade it in. Also I'm not sure which cell services support this

  9. What a great interview. Panos is a visionary and I very much liked what he said about it not being a phone but will be by the end of the month of using it. I would love one of these devices but not on sale yet in the UK. "BUT," I think I may just hold out for the Neo on the basis that I want one, but I won't be able to get both, so I see the Neo and the more capable device of the two.

  10. I think there are a lot of people like me where we say – that's cool, but I'll wait for V2.. then – maybe I'll get one once the software matures in 2-4 months and I see more reviews… then – I WANT THIS THING NOW!

  11. The big no for me is Android. Why? UI and UX design must be tailored to experience (not modified to fit one). For me this is lost opportunity to bring Windows Phone UI/UX back. And honestly I
    don't get it. In this configuration Microsoft ( a software company) is producing cool hardware and new form factor with Google product it is heart. Mhm. Feels incomplete. May be second iteration of this product will bring back Windows Phone UI/UX in specific version for this form factor.

  12. MICROSOFT: If you are reading this – SHAME ON YOU! I am a surface Fan Boy and could not wait for this product – what a disappointment! PANOS: You have lost ALL CREDIBILITY as far as I am concerned. The largest SOFTWARE company in the world with one year to get it right – mine is going back today! SHAME, SHAME!

  13. It's so compromising!
    When driving, I use my phone as a dashcam. DUO DOESN'T HAVE ONE! what am I going to do??!!
    Panay, you are right, I think 97% of people don't really care about the camera. The only deal breaker for me is that it doesn't have a stylus like my Samsung Note. PLEASE BRING ONE WITH A STYLUS NEXT YEAR AND I'LL BE YOUR LOYAL CUSTOMER FOREVER !!!
    If you were able to make this device so thin, I believe you can make as thin as 2mm flat, I don't care!
    So, the other 3% are the YOUTUBE Reviewers and a few customers .

  14. In my opinion the two biggest flaws are the RAM and the poor single hand usability. Duo is meant to be the best multitasking handset. yet, it's too big on the single screen posture to be used with one hand and it is under equipped to deal with the huge multitasking potential that it is meant for. Given the screen real estate that a 4:3 (single screen) aspect ratio yields, they should have kept it at 4.8"-5" to help the one hand usability and to better harmonize the human-machine interaction. Anyway the duo is the biggest leap foward as a tech concept in a long while.

  15. It's corporate focused, the camera's main job is conference calls/zoom. The target market is obvious to anyone paying attention. The younger set is ripping this device to pieces, it's not for them! It's a mature device for mature adults with responsibilities.

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