General & Lifestyle

Sunway Malls Commits to a #SaferCommunityTogether for Shoppers

Sunway Malls SaferCommunityTogether

In line with the nation’s goals to achieve herd immunity and reinvigorate the economy, Sunway Malls is launching the #SaferCommunityTogether campaign across its malls to present a safer and more secure environment for their shoppers. Beginning 15th September, the malls in Klang Valley will be part of the campaign that will encompass all who enter the malls, including shoppers and retailers alike.

With more economic sectors receiving the green light from the government to operate in Phase 2 of the National Recovery Plan (NRP) for Klang Valley, presently Sunway Malls in Kuala Lumpur and Selangor is seeing 95% shops opening, up from the 85% previously during Phase 1. Mall traffic is also on the rise recording 50-60% range normality (benchmarked against 2019 same period) compared to 35% normality previously in its early Sept figures. The mall group operator hopes for a return to a cumulating 80% range normality in Q4 2021.

Sunway Malls acknowledges the importance of keeping the malls safe and is making this a priority for everyone. The remaining malls in Penang and Johor will commence this campaign at a later date in line with the progression of herd immunity in the state.

As of 12 September, 101.3% of Klang Valley’s adult population had been fully vaccinated according to CITF’s figures. Sunway Malls & Theme Parks CEO, HC Chan shares, “As more businesses re-open for the community, it is important that heighten safety continues to be key agenda in driving assurance and confidence. The #SaferCommunityTogether initiative aims to collectively raise the safety bar higher. This includes introducing fully vaccinated entry only in Klang Valley’s Sunway Malls alongside other safety protocols working together for a safer place. For categories not qualified for vaccination, exceptions will be allowed”

Upon entry, shoppers will have to undergo the necessary MySejahtera and temperature checks to confirm that they have received both doses of the vaccine and are considered low-risk. Those exempt from the vaccination requirement are children between the age of 12-17, or those with medical conditions that do not allow them to receive the regulated vaccines.

Safer spaces for a safer community

In terms of the working population, all of Sunway Malls’ employees and retail staff targets 100% herd immunity and are ready to serve the shoppers as more sectors begin to reopen and more retailers can now operate. This was part of an ongoing effort by Sunway to ensure their employees receive the protection that they need for themselves in order to keep others safe.

Each Sunway Mall employee and retail staff are checked on their vaccination status and will be sporting a personalised “I’m Vaccinated” badge with their own names and serial numbers to provide greater assurance to the shoppers when they are in the malls. The employees also undergo stringent daily checks to ensure that they do not pose a risk to the shoppers and each other.

Fighting the good fight, together

As keeping each other safe is a combined effort, reminders are placed in the malls to help shoppers do their part. Social distancing officers and visual reminders are positioned around the malls to remind shoppers to do their part. Although only fully vaccinated shoppers will be allowed entry, everyone still have to carry out our responsibility to stay safe by adhering to good hygiene practices such as handwashing, mask wearing and sanitising to create safer spaces together.

Sunway Malls is also rewarding shoppers who have taken the step to get vaccinated with tokens of gratitude through a series of deals and promotions. Shoppers can redeem these #CucukDeals from participating retailers on various platforms and the malls’ social media platforms. This is to provide greater incentive and encourage more to do their part for the benefit of the community at large.

For shoppers who are unable to visit the malls for prolonged periods of time or have not completed their vaccination regime yet, Sunway Malls has also introduced a Personal Shopper Service to help shoppers with their needs before they even step into the mall. Customers simply need to visit the mall’s website or social media channels and chat with the mall’s dedicated team via chatbot, FB Messenger or WhatsApp chat.

Customers can share the items required, which will then be sourced from the mall. Once located, the team will update the shoppers to facilitate purchase and self-pick up arrangement. Available from 11am-9pm daily, the shoppers should contact the team at least 1 day prior to their visit to allow for enough time for the item to be sourced. This will help save the shopper’s time and effort, making for a more efficient and convenient trip.

For more information on Sunway Malls’ #SaferCommunityTogether campaign or to redeem the ongoing #Cucukdeals, please visit each malls’ respective social media platforms.

This article is written by Sunway

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