Igloo offers Phone Insurance in Malaysia, partners Pine Labs

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Regional insurtech firm Igloo announced a new partnership with digital payments service provider, Pine Labs, marking the extension of its regional footprint in Malaysia.

Pine Labs is currently used by over 246,000 merchants in 3700 cities and towns across India and Malaysia. The partnership comes on the heels of its appointment of Amitabh Singh as Country Manager, Malaysia.

Through the partnership, Pine Labs will offer shoppers hassle-free and easy mobile phone protection solutions under the IglooCare Program. Mobile Phone 360 and Phone Screen Protection are currently available on Pine Labs’ platform. The protection covers both repair and replacement of the gadget by up to 100% of the gadget retail price, offered through Igloo’s dedicated nationwide IglooCare repair and service network in Malaysia.

Meanwhile, as part of Igloo’s plan to extend its presence in Malaysia, the company appointed Amitabh Singh, as Country Manager for Igloo, Malaysia. He will be responsible for Igloo’s overall country operations across business development, partnerships, marketing and operations.

In addition, Igloo is expanding its team in Malaysia and making key hires across Business Development, Operations, Customer service & Sales management.

According to Amitabh, the partnership marks a significant milestone in Igloo’s expansion in Malaysia. “We are happy to partner with Pine Labs to offer our best-in-class IglooCare phone protection solutions. Igloo aims to work with more local partners to provide protection platform solutions that are easy to purchase, affordable, and directly impact consumers’ daily lives. These lifestyle-focused solutions allow consumers to experience minimal disruption and financial loss to their daily lives – across multiple categories including Electronics & Durables, Health Benefits products, Lifestyle coverage and SME solutions – all of which are enabled through our technology platform,” he added.

“Pine Labs has been at the forefront of technology in the payments solutions space across India and Southeast Asia. In Malaysia we are expanding our footprint rapidly by entering into strategic alliances with leading banks and retail brands. We are very happy to be partnering with technology platform like Igloo to enable us to expand protection offerings to our merchants. At Pine Labs, we are always striving to get the best products and services for our merchant partners and we find Igloo provides us the best platform in terms of options and roll out flexibility,” said Chayan Hazra, Head of Payment Business – APAC for Pine Labs.

This year, Igloo said it has established over 30 key partnerships in diverse industries to make protection products more accessible across the region. In July, the insurtech company partnered with regional leading food delivery platform foodpanda Singapore to launch protection solutions for gig economy workers. In September, Igloo launched partnerships with leading e-Wallet platforms in the Philippines GCash and DANA in Indonesia to provide online shopping protection (PH) and phone screen protection (ID) respectively. Last month, Igloo partnered its first Digital Health brand, HD, to provide health-related micro-insurance products via the HDmall healthcare marketplace platform in Thailand.

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