Sales fever vs consumers – who wins? -Kaspersky

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A new Kaspersky survey reveals that 90 percent of purchases occur spontaneously during Black Friday and Cyber Monday. It also discovered that social media makes an unexpectedly big contribution to sales results, as more than a half (58%) of followers attempt to get whichever special deals their favorite influencers and online bloggers recommend. The survey also found women (22%) are the more dedicated super-sales shoppers than men (17%), and most respondents (69%) are ready to wait for big events to get the best deals.

Black Friday and Cyber Monday are extremely popular global sales events. They usually involve millions of people around the world. In particular, Black Friday online sales grew 3.5 percent to $65.3 billion globally in 2022. Besides, according to the Salesforce survey on sales recap, consumers spent $1.14 trillion online globally across the Holiday Season. Considering this, Kaspersky explored users’ behavior and habits related to big sales events such as Black Friday and Cyber Monday.

Survey results show that most consumers cannot resist the flood of special offers during Black Friday or Cyber Monday, and the majority buy anything despite any previous plans. 90% of respondents buy things spontaneously during such sales, and as many as 57% do so most or even all of the time. In addition, bloggers, friends and relatives also have a great influence on spontaneous purchases. For example, 58% of respondents are willing to buy a product if they saw it in recommendations from bloggers they follow. At the same time, 40% of users are ready to buy something unplanned if they receive a recommendation from friends or family members.

Women are the more dedicated super-sales shoppers, with 22 percent saying they will always make spontaneous purchases during Black Friday and Cyber Monday, compared to only 17 percent of men. Those aged 25 to 34 years also stand out: 23 percent say that they will always buy something spontaneously during these events, significantly more than in any other age group.

As for the importance of big sales events for respondents, 71 percent are ready to wait until big events like Black Friday or Cyber Monday to get the best deals. While 75 percent of consumers say that they make use of the run-up to these events to plan their bigger purchases in advance, hoping to make the most of price cuts and special deals.

‘For many, Black Friday and Cyber Monday are a great way to save serious money on a variety of purchases, so each year, these days are marked by unprecedented excitement and interest in online and offline shopping. As our research shows, 90 percent of users buy things spontaneously during big sales events and may not pay much attention to safety, trying to snatch the best offer. Our solutions for safe online shopping – like Kaspersky Premium – can be a reliable assistant in online payments security, which will protect not only your personal data, but also financial information, and will also warn you so you don’t end up on a phishing site.’ Comments Marina Titova, Vice-President, Consumer Product Marketing at Kaspersky.

Full report ‘The Super Sale Game: who’s the winner? A study on how we shop and pay’ is available via the link.

This article is written by Kaspersky

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